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Notes from the
honest side of email

Deliverability, honest analytics and outreach craft — written in plain language, with no growth-hack snake oil.

Earlier articles

253 articles

Strategy8 min

Sending from Apollo? Here's what changes if you route sends through Norbelys

Apollo is a data platform, not a delivery one. A practical guide to keeping Apollo for sourcing while routing the actual sending through Norbelys instead.

Strategy8 min

Switching from Lemlist to Norbelys: a practical migration guide

Leaving Lemlist because email is your real bottleneck? What to export, what maps to what, and what changes — including an honest look at where Lemlist still wins.

Deliverability8 min

What warmup actually does for you before your first campaign even sends

Warmup isn't a feature you turn on later — it's what decides whether your first real campaign lands in the inbox or the spam folder. Here's what it does.

Deliverability5 min

What actually happens in the seconds after you hit send

Between your click and the recipient's inbox: a DNS lookup, a handshake with a stranger's server, and a filter deciding your fate — all in under two seconds.

ProspectingAnalysis6 min

Which industries actually reply to cold email (the answer depends on who's asking)

Food & Beverage replies at 3.47%, about 8x the 0.45% average, in a 7.5M-email 2025 study. Banking and Insurance sit at the other end. Here's why.

Prospecting9 min

How wholesale suppliers use cold email to find new business buyers

Trade shows and referrals only reach so far. Here's how wholesale and B2B suppliers use outbound email to find new retail and business buyers.

Deliverability7 min

Why the same email looks different in Gmail, Outlook, and Apple Mail

Gmail, Outlook desktop, and Apple Mail don't share a rendering engine. One of them literally uses Microsoft Word — and that changes what you should design.

StrategyBuild note6 min

Why we count opens differently

Apple's Mail Privacy Protection, Gmail's image proxy, and security scanners all fire the same tracking pixel a human does. Why we don't count them the same way.

DeliverabilityField note5 min

Yahoo added a one-tap unsubscribe button. It changes what your numbers mean

Yahoo's July 2026 update put unsubscribing one tap away, directly in the inbox. For senders, that reshapes what a rising unsubscribe rate actually signals.

AIAnalysis8 min

When an AI reads your email for them: what 'open rate' even means now

AI summarizers are becoming a real first reader in Gmail and Outlook — what's documented about zero-click inboxes and what it means for open and reply metrics.

Developer7 min

How to authenticate an AI coding agent against the Norbelys API safely

Never hand a coding agent your production API key. A guide to scoped dev keys, auth.md, and why credential discipline matters more with an agent in the loop.

Developer7 min

Building on the Norbelys API with Claude Code: a practical guide

How to use Claude Code to build a real tool against the Norbelys API — grounding it with the agent kit first, then walking a realistic task end to end.