Cold-email analytics that separate humans from machines.
No pitch on this page. This is the report the product produces, annotated — real layout, one consistent campaign window, and next to every number the reasoning it stands on.
The open rate most tools report
65.1%
3,067 tracked fetches ÷ 4,711 delivered. Robots included.
What a human actually did
41.2%
1,941 human opens. 1,126 automated fetches filtered — and kept on the record below.
Exhibit A
Every metric starts as a raw event.
One morning of the window, straight from the event trail. Each row is graded on its evidence; the marked rows are explained in the margin.
| Time | Recipient | Event | Evidence | Grade |
|---|---|---|---|---|
| 09:41:03 | maya@northstar.co | Open | Data-center range, 0.4 s after delivery | Automated1 |
| 09:41:12 | j.alvarez@meridian.com | Click ×4 | Every link in 1.1 s, gateway IP | Automated2 |
| 09:44:37 | maya@northstar.co | Open | iPhone, 3 m 34 s after delivery | Human |
| 09:52:19 | noor@fieldwork.io | Click | One link — pricing, 41 s after opening | Human |
| 10:15:02 | p.shah@hearth.ai | Reply | “Can you do Thursday at 10?” | Human3 |
| 11:26:44 | s.okafor@brightline.co | Open | Image cache refetch, no mail client | Automated |
| 12:03:56 | d.wright@corvus.legal | Open | Corporate gateway scan on arrival | Automated |
30-day window · 14,209 events recorded · 1,126 graded automated · in the product, every row opens in the Activity feed.
Exhibit B
Anatomy of an open rate.
How 3,067 tracked opens become 1,941 human ones. Nothing is deleted — the filtered events stay on the record as context.
1,941 ÷ 4,711 delivered= 41.2% human open rate
Exhibit C
From event to decision.
The same window as an honest funnel. Each stage is built from graded events, and each stage links to the people and messages behind it.
4,820 sends → 24 booked meetings. Inflated dashboards hide that ratio; this one lets you plan capacity from it.
Field notes
How to read your own report.
The six terms this page is built on. Same vocabulary in the product, the docs and the API.
- N01Human open
- An open counted only when the evidence looks like a person: a real mail client, believable timing, coherent follow-through. The number a sales team can act on without apologizing later.
- N02Automated fetch
- Mail apps pre-loading images and security tools opening links. Real events, not readers. They are graded, kept visible as context, and excluded from every human rate on this report.
- N03Raw open rate
- Every tracked fetch counted as interest. Fine for a dashboard that needs to look good; useless for deciding what to send next, because it mostly measures each provider’s robots.
- N04Reply
- An explicit human action, and the only engagement signal automation cannot inflate. Replies decide A/B winners and carry the funnel stages that lead to revenue.
- N05Evidence trail
- Every rate on this page deep-links, in the product, to the Activity feed filtered to its exact events — person, message, timestamp. A number you can open is a number you can defend.
- N06Scope
- Engagement lives here. Bounces, spam placement and DMARC live in the Deliverability workspace. One question per view: this report answers “is outreach working”, not “is mail arriving”.
Appendix
Questions, answered for comparison.
Every answer reflects visible product behavior and uses the same language as the application.
Q01What makes Norbelys email analytics different?+
Norbelys separates human engagement from automated mailbox and security activity. The analytics workspace shows human opens, filtered auto-fetches, clicks, replies, campaign funnels and event-level evidence instead of treating every tracking request as a person reading an email.
Permanent linkQ02How does Norbelys identify machine opens?+
Norbelys grades tracking events using the available request and event evidence, then separates likely human activity from automated fetches. The product keeps filtered automation visible as context instead of silently deleting it or counting it as genuine interest.
Permanent linkQ03Why is the human open rate lower?+
The human open rate excludes activity attributed to mailbox pre-loading, security systems and other automated fetchers. A lower number can be more useful because it reduces false sales signals and makes comparisons less dependent on each recipient provider’s scanning behavior.
Permanent linkQ04Can I inspect the events behind a metric?+
Yes. Analytics cards and series connect to the Activity feed with the relevant event, campaign and time scope. Teams can inspect the person, message and timestamp behind a number instead of relying only on an aggregated chart.
Permanent linkQ05Does Analytics show campaign reply rates?+
Yes. The engagement funnel includes replies, and campaign views can compare variants and steps against reply outcomes. Norbelys keeps replies central because they represent an explicit recipient action and are less vulnerable to automated tracking noise.
Permanent linkQ06Can Analytics compare multiple campaigns?+
Yes. The account-wide workspace includes cross-campaign comparison and can filter the rest of the view to a selected campaign. Individual campaign pages also embed the same analytics concepts with the campaign scope already applied.
Permanent linkQ07Where do bounce and DMARC metrics live?+
Bounces, spam signals and DMARC authentication live in the Deliverability workspace. Analytics focuses on whether outreach is producing human engagement, while Deliverability explains whether mail is arriving and whether domains or mailboxes need operational attention.
Permanent linkQ08Can I group email analytics by dimension?+
Yes. The analytics controls support event selection, grouping, interval and campaign scope. Grouped series can compare operational dimensions without changing the underlying event trail, while ungrouped series retain direct links into the related Activity events.
Permanent linkQ09How should A/B test winners be chosen?+
Use replies and verified human engagement before raw open volume. Norbelys exposes variant performance beside the campaign sequence, helping teams avoid choosing a subject line because a mailbox robot fetched its tracking pixel more often.
Permanent linkQ10Is honest email analytics included in every plan?+
Yes. Norbelys includes human-quality engagement metrics, campaign funnels, activity traces and campaign analytics in plans from $29/mo. The same event system supports account-wide analysis and campaign-specific views without a separate analytics add-on.
Permanent linkEnd of sample report
Run this report on your own campaign.
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