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Every clientin their ownworkspace.

Run outreach for every client from one login. Each workspace keeps its own mailboxes, people, campaigns and keys, so nothing crosses between brands and Friday’s numbers hold up.

Start for $20/moSee how they’re kept apart

The agency, its clients and the numbers on these reports are examples.

Northwind

Outbound report · Week 41

Prepared by Acme Growth

Human replies by week

best week yet

Sent
1,240
Replies
38
Interested
11

6 inboxes · all working

Kept apart, by design.

Agencies use one workspace per client. Open a client’s folder and everything in it is theirs, from the inboxes that send to the keys that read it.

  • Northwind

    Mailboxes
    6
    People and lists
    2,140 in 3 lists
    Campaigns
    2 active
    Keys and webhooks
    1 key, 2 webhooks

  • Lumen Labs

    Mailboxes
    4
    People and lists
    1,380 in 2 lists
    Campaigns
    1 active
    Keys and webhooks
    2 keys, 1 webhook

  • Kraftwerk

    Mailboxes
    8, 3 on the ramp
    People and lists
    3,050 in 4 lists
    Campaigns
    3 active
    Keys and webhooks
    1 key, 3 webhooks

  • Solano Foods

    Mailboxes
    5
    People and lists
    1,720 in 2 lists
    Campaigns
    2 active, 1 paused
    Keys and webhooks
    1 key, 1 webhook

  • Brightline

    Mailboxes
    3
    People and lists
    860 in 1 list
    Campaigns
    1 draft
    Keys and webhooks
    None yet
  • One login.Every workspace you belong to sits behind the same sign-in. There’s no second account to keep per client.
  • A click to switch.The workspace menu in the top bar moves you to another client, or starts a new one. Each opens on its own overview.
  • Apart in the database.Row-level security in the database keeps each workspace’s rows to itself, so a list, a reply or a key stays where it was made.
  • Roles per workspace.Owner, admin, member or viewer, given workspace by workspace. Someone who works on one client sees that client only.

Dozens of inboxes, one careful pace.

Every inbox keeps its own daily cap and gap, and every campaign keeps its client’s hours, in the client’s own time zone. However many inboxes you run, each one writes like a careful person.

  • Up to 50 a day from each inbox, 10 minutes apart. Both are defaults you can change.
  • Each campaign’s hours, in its own time zone: 9 to 5 in New York is 2 to 10 in London.
  • Weekends stay quiet.
  • New inboxes can take the ramp: 10% of the cap at first, the full cap after 8 clean days.

The inboxes, names and numbers on this roster are examples.

A sending roster for Thursday in London time. Kraftwerk’s eight inboxes and Solano Foods’ five send from 9 to 5 in Berlin and Madrid, 8 to 4 in London; by 13:40 each full inbox has sent about 33 of its 50, one every 10 minutes, and three new Kraftwerk inboxes on the ramp have already sent their 30, 15 and 10 for the day. Northwind’s six inboxes wait for 9 in New York, 2 in London. Saturday and Sunday are quiet.

Numbers you can put in front of a client.

Norbelys counts each number one plain way, so it holds up on your report when a client asks what it means.

Northwind

Outbound report · Week 41

Prepared by Acme Growth

Sent
1,240

Counted once the receiving server accepts it.

Replies
38

People only. Auto-replies and out-of-office notes are left out.

Opens
412
Clicks
57

Only if you switch tracking on. It’s off by default, and bots are left out.

Bounces
9
Unsubscribes
4

Suppressed: no campaign in Northwind’s workspace writes to them again.

6 inboxes · all working

  • Take it with you.Export people and their history as CSV or JSONL.
  • Feed your own reports.Send any of 19 signed webhook events into your own reporting stack.
  • Let the client look.Invite them by email to their own workspace as a viewer. A viewer reads everything and changes nothing.

Northwind, Acme Growth and the numbers on this report are examples.

A new client, live by two.

Bringing a client on is mostly connecting what they already have. The rest is the sequence you’d write for them anyway.

  1. 1:00

    New workspace

    Name it for the client and pick their time zone. It starts empty, with nothing from your other clients in it.

  2. 1:10

    Connect their inboxes

    Google Workspace, Microsoft 365 or SMTP, on the client’s own domain. Switch on the ramp for any inbox that’s new.

  3. 1:30

    Import and write

    Drop in the client’s CSV, where every column becomes a field. Then write the steps, or paste the copy they signed off.

  4. 2:00

    Start it

    A last check first: who gets it, the first email, the inboxes and the hours. Then invite the client to look in.

Questions,answered.

Still curious? Read the docs

Can my clients see their own results?

Yes. Invite them by email to their workspace as viewers. A viewer reads everything in that workspace, from campaigns to replies and numbers, and changes nothing. They never see your other clients.

Are client lists and data kept apart?

Yes. Each workspace has its own mailboxes, people, campaigns, keys and webhooks, and the database keeps every workspace’s rows to itself. Switching between clients never mixes them.

Can each client send from their own domain and inboxes?

Yes. Connect the client’s Google Workspace, Microsoft 365 or SMTP inboxes to their workspace. Each inbox keeps its own daily cap, gap and hours, and each campaign picks the inboxes it sends from.

How do I move between clients?

One login holds every workspace you belong to. The workspace menu in the top bar switches to another client or starts a new workspace, and each opens on its own overview.

Can I automate the weekly report?

Yes. Export people and history as CSV or JSONL, send any of 19 signed webhook events to your own reporting stack, or pull the numbers through the API, at up to 6,000 requests a minute per workspace.

What if a prospect is on two clients’ lists?

Each workspace keeps its own people and its own suppressions, so they’re handled separately. A reply, a bounce or an unsubscribe stops that person across the campaigns of the workspace it happened in, not in your other clients’. If they should hear from no one, add them to the other workspace’s suppressions too.

Can some of my team work on only some clients?

Yes. People are invited workspace by workspace, with a role in each: owner, admin, member or viewer. A teammate can run Kraftwerk’s campaigns without ever seeing Northwind.

Your next customeris one reply away.

Connect an inbox, upload your list and launch your first campaign today. It’s $20 a month, everything included.

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